Effective Date: June 02, 2025

Introduction

Flourish & Bloom Gardening (“we”, “our”, or “the Company”) is committed to protecting the privacy of our website visitors, customers, and subscribers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, https://flourishandbloomgardening.com.au (the “Site”), or otherwise share personal information with us. Individuals covered by this policy are referred to as “Users”.

Grounds for Data Collection

We collect and process personal information (“Personal Information”) based on the following lawful grounds:

• To provide our services to you
• To protect our legitimate business interests
• To comply with legal and regulatory obligations

What Information We Collect

We collect two types of information:

1. Non-Personal Information

This includes anonymous or aggregated data such as usage statistics, device and browser type, and general site interactions.

2. Personal Information

This refers to identifiable data such as your:

• Full name
• Email address
• Phone number
• Mailing address
• Any other information voluntarily provided by you

How We Receive Information

We collect Personal Information from the following sources:

• Directly from you when you provide it voluntarily (e.g., through forms, emails, phone calls)
• Automatically through your use of our Site (e.g., cookies, log files)
• From third-party providers and public sources, where lawful and appropriate

How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To communicate with you about your enquiries, bookings, or services
• For marketing and promotional purposes (with the option to opt-out)
• For statistical, research, or analytical purposes
• To display relevant advertising
• To comply with applicable laws and regulations

We do not sell, rent, or share your Personal Information with third parties except as outlined in this policy or where legally required.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can manage cookie settings through your browser at any time.

Third-Party Services

Our Privacy Policy only applies to information we collect directly. We are not responsible for the privacy practices of third-party websites or services you may access via links from our Site.

Information Security

We take reasonable steps to protect your Personal Information using industry-standard security measures. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Marketing and Communications

We may use your Personal Information to send you updates, offers, and promotional materials. You can opt out of marketing communications at any time by following the unsubscribe instructions in our messages or contacting us directly.

Corporate Transactions

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, and this Privacy Policy will continue to apply to the new entity unless stated otherwise.

Children and Minors

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If we become aware of such data, it will be promptly deleted.

Policy Updates

We may update this Privacy Policy from time to time. Any material changes will be posted on our Site and will take effect immediately upon posting. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the details provided on our website: https://flourishandbloomgardening.com.au