At Flourish & Bloom Gardening, we strive to provide exceptional gardening services to our clients. To ensure fairness and efficiency for both our clients and our team, we have established the following cancellation policy:
Cancellation Notice Period
– 24 hours or more: If you cancel your scheduled gardening service at least 24 hours before the agreed-upon start time, there will be no cancellation fee applied.
– Less than 24 hours: If you cancel your scheduled gardening service with less than 24 hours’ notice, a cancellation fee equal to 100% of the total service cost will be charged.
Rescheduling
– If you need to reschedule, we will work with you to find a new date and time that suits both parties. A rescheduling admin fee of $85 may apply if the new schedule requires adjustments to our existing workload.
Exceptions
– In the event of extreme weather conditions or other unforeseen circumstances beyond our control, we may work with you to reschedule or adjust services without penalty.
Payment of Cancellation Fees
– Cancellation fees will be invoiced to you promptly after cancellation and are payable as per the terms outlined in the invoice.
Notification
– To cancel or reschedule a service, please notify us via email, text message, or phone call.
